SMSPoh Service Commitments
We adhere strictly to corporate security standards to the greatest extent possible. Your transactions are fully secure with us, as we encrypt the entire message transaction within the database.
The payment system offers flexibility for corporates based on their specific needs. Both prepaid and postpaid terms are available according to the agreement, with support for local currency.
One of our greatest achievements is our commitment to support at all times. Even at the highest levels, we prioritize your needs with a dedicated team available to assist you 24/7.
We understand that the Service Level Agreement (SLA) is crucial for you. Rest assured, our corporate standard SLA is fully detailed for your business.
Prioritizes Security Seriously
We understand that your OTP messages are critical for your customers. We ensure that no one can access the OTP content, and all OTP messages are fully encrypted, even during storage. Your data is safe and secure with us.
This is how we store your message in our database: The message is fully encrypted all time. Once the message has been transmitted to Telco, the encryption key is immediately discarded. As a result, no one—whether on your server side, within the telecommunications network, or at the consumer's end—can view the actual content of the message.
For security reasons and in certain cases, we track suspicious user activity, actions and system changes. Additionally, we regularly review security audit logs, as they can reveal patterns or vulnerabilities that may not be immediately apparent.